Michael Heap

United Kingdom United Kingdom

Michael runs Developer Relations at Kong, focusing on developer experience, education and our open source community. Day to day, this involves everything from OpenAPI to Kubernetes, and everything in between. Prior to Kong, Michael was a director of developer experience at Vonage, and spent a decade as a software engineer working with distributed systems and infrastructure automation. This means that he can't go more than a few days without writing any code, which usually comes in the form of Github Actions

Community Contributions

A Manager's Guide to Building OKRs

Blog post for YouGotThis, a free core skills event for those entering the industry. OKRs are one of those things that seem to be everywhere, but each team tends to do them slightly differently. Sometimes they’re strictly enforced, sometimes they’re a checkbox exercise that never gets looked at again. In this post, we’re going to take a look at what OKRs mean for you as a manager, and how you can help your reports build OKRs that benefit both the business, and them as an individual.
Blogpost / 10-01-2022